eCommerce & Wholesale Operations for
Brands That Care
You’re building a brand that does more than just sell products—it makes a difference.
At HigherRing, we provide ethical, seamless eCommerce and wholesale operations support, so you can focus on growing your brand and your mission.
Our eCommerce Expertise
Seamless operations management
We offer flexible support models, with team members available fractionally, full-time or with redundant team members for mission-critical support.
Tailored solutions for your business
We customize each engagement specifically to your needs, including different fractional roles and redundancy options.
Our proactive and adaptable team has experience working with many business models, including wholesale, drop ship, private label, white label, and traditional retail operations.
Dedicated teams, proactive
support
Tier 1
Tier 1
eCommerce Support for Purpose-Driven Brands
Starts at $950/month
Customer Support Experience
We represent your brand with the kindness, grace, and can-do attitude your customers deserve.
Sample Request Management
Our team can simplify and handle your sampling program.
Order Management & Shipping
Our proactive and curious tier 1 team handles entry-level order troubleshooting and shipping management.
We provide feedback when we see ways to optimize processes, helping you reduce errors and ensure timely, sustainable supply chain management.
Amazon Seller Central, Faire
and More
Our team is experienced with third-party wholesale platforms maintenance and communication.
Website Updates
We manage routine entry-level website updates so you
can keep your content fresh without taking time away
from your core business.
3PL/Warehouse Coordination
We work closely with your vital partners—from co-mans to 3PLs—with an eye for efficiency and sustainable supply-chain practices.
Social Media Support
& Community Engagement
Our team provides social media customer support with a focus on genuine community engagement.
Tier 2
Tier 2
Advanced Support for Purpose-Driven Brands
Starts at $2,223 a month
We'll seamlessly integrate with your existing systems or recommend our favorites, always staying on top of the latest AI advancements to optimize your workflows. Our expertise is specifically tailored to the unique needs of B Corp, 1% for the Planet, and other purpose-driven brands, ensuring your operations reflect your values.
HigherRing can support your mission-critical operations tasks, including:
Amazon Inventory &
Replenishment
We manage your inventory levels to prevent stockouts and overstocking, using data-driven forecasting to ensure your products are always available to meet customer demand.
Shipping and Fulfillment
Coordination
From order processing to final delivery, we oversee the entire fulfillment process to
ensure your customers receive their orders quickly and accurately.
Advanced Website Product
Listings & Page Updates
We handle the creation of high-quality product listings and page updates, ensuring all content is optimized for a great user experience and SEO.
Our work includes adding detailed descriptions, high-resolution images, and clear calls to action to drive sales.
Distributor & EDI Platform
Experience
We are skilled in platforms like Coupa, US Foods, and EDI tools such as SPS for seamless purchase order processing and acknowledgments.
Our expertise in Electronic Data Interchange (EDI) helps automate the exchange of business documents, which saves time and money while improving accuracy.
Inventory Management and Reconciliation
We compare your inventory records with physical counts to identify and correct any discrepancies, such as miscounts or damage.
Compliance Management
We help you navigate the complex world of eCommerce regulations, from data privacy laws like GDPR to product safety and accessibility standards.
Close Collaboration with the
Financial Ops Team
We provide detailed oversight of your third-party logistics (3PL) and carrier invoices, auditing them for accuracy and identifying hidden costs.
Our process ensures you pay the correct amount every time, helping you save money and improve your bottom line.
3PL & Carrier Invoice Oversight
We serve as a cornerstone of collaboration, working closely with your in-house or outsourced finance team to ensure all data is aligned and accurate.
Tier 3
Tier 3
Advanced Operations & Strategic Planning
Starts at $2,552
As you scale, our Level 3 specialists absorb more complex tasks, helping to design and refine the entire operational ecosystem. We provide strategic support and a deep understanding of sustainable ecommerce operations, ensuring your business runs efficiently while upholding your mission.
Ethical supply chain
management for small business
Building comprehensive forecast models and refining inputs to ensure your inventory aligns with demand.
Sustainable CPG operations
Developing quarterly production planning workflows and placing orders for raw materials and packaging that support your demand plan.
Logistics and Coordination
Generating BOLs and labels for ground (including LTL & FTL), sea, and air.
ECommerce Resources and Information
-
CPG Starter Pack
The Essential Tech Stack for Running a Successful CPG Brand
-
Top 3 Shopify Apps to Grow Your Audience
In the dynamic world of online commerce, creating an attractive and functional Shopify storefront is just the beginning. In this guide, we'll delve into our three favorite Shopify add-ons designed to elevate your Shopify storefront.
