Woman on the phone with client

Your Savvy Support Team in the Cloud

We specialize in outsourced U.S.-based customer service & operations support to companies who want managed expert people resources.

How can we simplify your business so that you can focus on growth?

Our Services

Our Clients Say

"HigherRing has been a wonderful partner to our business and an amazing support during the darkest days of Covid-19. The team, especially our person, has been professional, proactive, and polite. As a triple bottom line business, we value Higher Ring's commitment to people and planet, and we appreciate that the team has helped drive revenue our way."

How We Work

Multi-channel support

Decide what you need help with - customer service, operations, bookkeeping, business development, or web development. 

Do you need us full-time or will fractional support work for you and your customers? We have affordable plans for both.

Real Time or Semi Real Time Support
Coverage Hours

Decide what hours you want us to cover- coast to coast, weekends, holidays, etc.

Share any special support requirements so that we can staff the perfect team.

The perfect team
Living documentation

Provide us training and we will create living documentation for our team.

We will set you up on our systems for a quick start or you can grant us access to your systems.

Systems access
Start receiving inquiries or performing work

We start receiving your inquiries or performing your work.

We manage and coach for seamless coverage.

Manage and coach
Monthly reports

We feed you real-time helpful insights and produce monthly reports with meaningful metrics.

We join you on a weekly team call so that we can stay aligned with your goals and happenings.

Weekly team calls
Your product or service

You focus on building your product or service.

planting seeds
B Corporation | HigherRing | USA | Multi-Channel Customer Care | Contact Center

We're using the power of business to effect positive social change.