Your Savvy Support Team in the Cloud
We specialize in outsourced customer service & backoffice support
using dynamic and engaged U.S.-based team members.
How can we simplify your business so that you can focus on growth?
Our Clients Say
HigherRing has been a wonderful partner to our business and an amazing support during the darkest days of Covid-19. The team, especially our person, has been professional, proactive, and polite. As a triple bottom line business, we value Higher Ring's commitment to people and planet, and we appreciate that the team has helped drive revenue our way.
How We Work
Decide what you need help with - customer service, operations, bookkeeping, business development, or web development.
Do you need us full-time or will semi-real-time support work for you and your customers? We have affordable plans for both.
Decide what hours you want us to cover- coast to coast, weekends, holidays, etc.
Share any special support requirements so that we can staff the perfect team.
Provide us training and we will create living documentation for our team.
We will set you up on our systems for a quick start or you can grant us access to your systems.
We start receiving your inquiries or performing your work.
We manage and coach for seamless coverage.
We feed you real-time helpful insights and produce monthly reports with meaningful metrics.
We join you on a weekly team call so that we can stay aligned with your goals and happenings.
You focus on building your product or service.