eCommerce & Wholesale Operations
Commerce Operations That Flex With Your Business
Seamless eCommerce and wholesale support—fractional, full-time, or with redundancy for peace of mind
Why HigherRing
Whether you're scaling a CPG brand, managing wholesale operations for apparel, or running a housewares business, HigherRing provides experienced commerce operations support tailored to your needs. From day-to-day order management to strategic inventory planning, our team integrates seamlessly with yours—without the overhead of full-time hires.
Flexible Staffing Models
Work with us fractionally for focused support, full-time for entirely managed coverage, or with redundant team members for mission-critical operations.
Industry Experience Across Channels
Our team has worked with wholesale, DTC, drop ship, private label, distributors, white label, and traditional retail—across platforms like Shopify, Amazon Seller Central, Faire, and more.
Proactive & Adaptable
We don't just execute tasks—our managed team members identify process improvements, optimize workflows, and help you scale efficiently.
Tier 1: Essential Operations Support
Best for:
Emerging and established brands needing reliable, part-time operations support to handle day-to-day
business without the cost of a full-time hire. Starts at $950 a month for Tier 1 Services.
Customer & Order Management
Handle customer inquiries, order troubleshooting, and shipping coordination.
Basic Content Updates
Routine website updates and product listing maintenance
Platform Maintenance
Amazon Seller Central, Faire, and third-party wholesale platform management.
Sample Programs
Streamline and manage your sampling workflow
3PL Coordination
Work with your warehouse partners to ensure smooth fulfillment
Community Engagement
Social media customer support with authentic brand voice
“HigherRing brings such a positive and can-do attitude. They go above and beyond and approach the tasks and difficult issues with such grace. ”
We integrate seamlessly with your existing tech stack
Tier 2: Strategic Operations Management
Best for:
Growing brands ready to optimize and scale complex operations across multiple channels. Starts at $2,223/month for Tier 2 Services.
Inventory &
Replenishment
Data-driven forecasting to prevent stockouts and overstock
Amazon inventory management and replenishment planning
Inventory reconciliation and discrepancy resolution
Advanced Platform
Management
Complex product listings with SEO optimization
EDI platform experience (Coupa, US Foods, SPS)
Distributor relationship management
Fulfillment &
Logistics
End-to-end fulfillment oversight
Shipping and carrier coordination
3PL invoice auditing and cost optimization
Compliance &
Quality
Navigate eCommerce regulations (GDPR, product safety, accessibility)
Quality control processes
Financial operations collaboration for accurate data flow
“Three cheers for Mike! We had some HUGE overstocks in 3 KeHE warehouses that could have resulted in thousands of dollars in wasted product if we didn’t resolve it. Not only are the warehouse levels where they should be now but Mike has implemented a new process so we check stock levels before accepting orders. Thank you! ”
“Thank you Katie for helping our sales team understand the process. I promise this will be felt far and wide and many more accounts will come our way from this... GREAT TEAM WORK!”
Some of the great brands we work with
Tier 3: Advanced Operations & Strategic Planning
Best for growing brands ready to elevate their operations beyond day-to-day tasks. Our Level 3 specialists absorb more complex workflows, helping to design and refine the entire operational ecosystem. We provide strategic support and a deep understanding of sustainable eCommerce operations, ensuring your business runs efficiently while upholding your mission. Starts at $2,552 for Tier 3.
Demand Planning
Build comprehensive forecast models with refined inputs
Production Planning
Quarterly workflows and raw materials/packaging procurement aligned to demand
Supply Chain Coordination
Generating BOLs and labels for ground (including LTL & FTL), sea, and air
Strategic Operations Design
Help design and refine your entire operational ecosystem
“HigherRing has made it possible to scale my business.”
From HigherRing to You
Love your full-time team member? Hire them directly.
When you've built a strong working relationship with a full-time HigherRing team member and you're ready to bring them in-house, we'll work with you to transition them to your payroll. You get continuity with someone who already knows your business inside and out.
eCommerce Resources and Information
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CPG Starter Pack
The Essential Tech Stack for Running a Successful CPG Brand
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Top 3 Shopify Apps to Grow Your Audience
In the dynamic world of online commerce, creating an attractive and functional Shopify storefront is just the beginning. In this guide, we'll delve into our three favorite Shopify add-ons designed to elevate your Shopify storefront.