HigherRing specializes in customer service and booking
your tours, activities and excursions.
Whether it’s culture or adventure, we want to book visitors on your:
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city bike tour
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whale watching
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food tour
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snorkeling activity
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historic house tour
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pub crawl
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ghost tour
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bay cruise
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kayak tour
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whitewater rafting
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surfing instruction
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hiking tour
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catamaran tour
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segway tour
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party bikes
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ski trip
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animal tour
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art tour
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ziplining
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volcano tour
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and more...
Why HigherRing?
We are experts in tour and excursions. Our travel teams only work with activity providers.
We thoroughly train in the common reasons why your customers call and how best to enthusiastically and expertly book your tours. We are here to answer questions and we love up-selling and cross-selling. We know that knowledgeable and savvy conversation is the best way to book excited visitors.
We can port your number to our systems or source a local number for you.
We work on Fareharbor, Peek, Rezdy, RocketRez and anything else you're using to book your tours.
We cover hours from morning in Maine to evening in Hawaii.
We are here 365 days a year.
We can effortlessly match your seasonality.
Our people work from secure home offices from all over the country. We are PCI compliant.
Getting Started in 4 Easy Steps
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Quick onboarding call to set up lines of communication and confirm training.
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Grant us access to your booking system.
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We'll transfer your number or set you up a new number.
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We start receiving your calls, chats, emails.
Pricing
(Most tour clients will be appropriate for this pricing but clients with complex use cases, may be quoted a higher price.)
Phone Support
15 hours/day | 365 days/year
$1.19/minute
$500/month minimum
Live Chat or Text
real humans | fast response time
$2.50/chat
$250/month minimum
Operations
email | affiliate management
calendar support
social media community building
from $750/month
Requires yearly contract and payment of monthly minimums in advance via ACH.
Phone line $3.00/month and technology license per channel $35/month.
Holiday surcharge of $0.50/minute for phone support and chat/text.
Set up fees (regularly $500-$1000) waived during this time of COVID-19.