Woman on the phone with client

Your Savvy Support Team in the Cloud

We specialize in outsourced U.S.-based customer service & operations support to companies who want managed expert people resources.

How can we simplify your business so that you can focus on growth?

Our Services

How We Work

Multi-channel support

Decide where you need savvy help. 

What support makes sense for your organization? 

Real Time or Semi Real Time Support
Coverage Hours

Decide when you need support.

Share any special support requirements so that we can staff the perfect solution.

The perfect team
Living documentation

Provide us training and we will create living documentation for our team. Never have to train a new person.

We can operate on your systems or recommend the perfect system for your needs.  We can even get systems up and running.

Systems access
Start receiving inquiries or performing work

We start receiving your inquiries or performing your work.

Our administrative team manages and coaches for seamless coverage.

Manage and coach
Monthly reports

We feed you real-time helpful insights and produce monthly reports with meaningful metrics.

We join you on a weekly team call so that we can stay aligned with your goals and happenings.

Weekly team calls
Your product or service

You focus on building your product or service.

planting seeds
B Corporation | HigherRing | USA | Multi-Channel Customer Care | Contact Center

We're using the power of business to effect positive social change.

Get Started in 6 Easy Steps

  1. A quick informational call to determine your needs.

  2. We find the perfect person or team for you.

  3. We determine if any systems or systems access is needed.

  4. Onboard us once and we’ll do the documentation to scale to multiple team members if needed.

  5. We launch our service.

  6. We plan weekly alignment meetings to address opportunities and challenges.